Terms of Service

Welcome to Renshok Software Solutions (“Renshok”, “we”, “our”, or “us”). These Terms of Service govern your use of our website and all software development, IT consulting, cloud, and digital services provided by our company. By using our services or contacting us through this website, you agree to these terms.

1. Services Overview

Renshok Software Solutions provides professional IT services including:

  • Website Development & Design
  • Custom Software Development
  • Mobile App Development
  • E-commerce Solutions
  • School Management Systems
  • Cloud Hosting & Technical Support

All services are provided based on mutually agreed project scope, timeline, and pricing.

2. Project Agreements

Each project will be governed by:

  • A written proposal, quotation, or agreement
  • Defined scope of work
  • Project milestones and timelines
  • Payment terms

Any changes in scope may result in revised timelines and additional costs.

3. Client Responsibilities

Clients agree to:

  • Provide accurate project requirements
  • Share necessary content, credentials, and feedback on time
  • Review deliverables and provide approvals within agreed timelines
  • Make payments as per agreed schedule

Delays in client responses may affect project timelines.

4. Payments and Billing

  • Payments must be made according to the agreed proposal or invoice.
  • Projects may require advance or milestone-based payments.
  • Work may be paused if payments are overdue.
  • All fees are non-refundable unless stated otherwise in writing.

5. Intellectual Property

Ownership terms depend on the project agreement:

  • Upon full payment, the client receives rights to the final delivered product as agreed.
  • Renshok may retain rights to reusable components, frameworks, or internal tools.
  • Unless otherwise agreed, we may showcase completed projects in our portfolio for promotional purposes.

6. Confidentiality

Renshok respects client confidentiality:

  • All client data, project files, and business information are treated as confidential.
  • We do not share client data with third parties without consent, except when required for project execution or by law.

7. Revisions and Support

  • Projects include a limited number of revisions as defined in the agreement.
  • Additional revisions may be billed separately.
  • Ongoing maintenance or support requires a separate support or maintenance plan.

8. Third-Party Services

Projects may involve third-party tools, platforms, or services such as:

  • Hosting providers
  • Payment gateways
  • APIs or external integrations

Renshok is not responsible for outages, policy changes, or issues caused by third-party providers.

9. Service Availability

We aim to deliver reliable and high-quality services. However:

  • We do not guarantee uninterrupted availability of websites or applications.
  • Maintenance, updates, or external factors may affect uptime.

10. Limitation of Liability

Renshok Software Solutions shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits, data, or business opportunities
  • Damages caused by third-party services or client misuse

Our total liability shall not exceed the amount paid for the specific service.

11. Termination of Services

Either party may terminate the agreement if:

  • Terms are violated
  • Payments are not made
  • Project requirements become unfeasible

Any completed work up to the termination point may be billed accordingly.

12. International Clients

As we serve clients globally:

  • These terms apply to clients in India and worldwide.
  • Any disputes will be subject to applicable laws and mutually agreed jurisdiction.

13. Changes to Terms

We may update these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

14. Contact Information

For any questions regarding these Terms, please contact:

Renshok Software Solutions
Motihari, Bihar, India
Email: hello@renshok.com
Website: https://renshok.com
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